Support & Contact
Need support on your topic?
Schedule / Capacity
false
true
false
Booking
Technical support
Technical support / Issue with a particular service
false
true
true
true
true
Products / Service
false
Office Contact / Station details
false
Status information
true
true
true
true
My account
true
false
Registration / User account
p_p_id=com_lhcargo_eportal_register_company_account&p_p_lifecycle=0&p_p_state=normal
false
p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fcreate_account&saveLastPath=false
false
p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fcreate_account&saveLastPath=false
false
p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fforgot_userid
false
p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fforgot_password
false
Shipment irregularity
true
true
true
true
true
true
reason=Missing documents
true
reason=Missing cargo
true
reason=Offload
true
reason=Damaged cargo
true
reason=Return of Shipment
true
reason=Missing documents
true
Feedback / Complaints
General request
Feedback / Complaints
false
Rate & Conditions
false
Technical support
Technical support
Technical support / Issue with a particular service
false
Technical support
Technical support / Issue with a particular service
false
Technical support
Technical support / Issue with a particular service
false
Other service requests
Technical support
Other
false
Other service requests
General request
Other
false
Other service requests
Bookings & Shipments
Other
false
Select a topic from our list to get support with the most common requests.
Booking
Get assistance in booking or updating your shipment information.
Booking
Technical support
Technical support / Issue with a particular service
false
true
true
true
true
Status information
Get assistance in booking or updating your shipment information.
Status information
true
true
true
true
Shipment irregularity
Get support in case of an irregularity.
Shipment irregularity
true
true
true
true
true
true
reason=Missing documents
true
reason=Missing cargo
true
reason=Offload
true
reason=Damaged cargo
true
reason=Return of Shipment
true
reason=Missing documents
true
Rate & Conditions
Find out more about rates and conditions or get a quick rate indication.
Rate & Conditions
false
Other service requests
Your matter is still not solved? Please get in touch with us here and we will get back to you soonest.
Other service requests
Bookings & Shipments
Other
false
Schedule / Capacity
Get details on our schedule, routings and available capacity.
Schedule / Capacity
false
true
false
Products / Service
Get acquainted with our Product, Speed and Service options.
Products / Service
false
Office Contact / Station details
Find local contact and detailed information for each of our stations.
Office Contact / Station details
false
My account
Manage your account or change settings.
My account
true
false
Feedback / Complaints
Your feedback is highly appreciated.
Feedback / Complaints
General request
Feedback / Complaints
false
Other service requests
Your matter is still not solved? Please get in touch with us here and we will get back to you soonest.
Other service requests
General request
Other
false
Registration / User account
Find out how to register your company or how to request a personal user login.
Registration / User account
p_p_id=com_lhcargo_eportal_register_company_account&p_p_lifecycle=0&p_p_state=normal
false
p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fcreate_account&saveLastPath=false
false
p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fcreate_account&saveLastPath=false
false
p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fforgot_userid
false
p_p_id=com_liferay_login_web_portlet_LoginPortlet&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&_com_liferay_login_web_portlet_LoginPortlet_mvcRenderCommandName=%2Flogin%2Fforgot_password
false
Technical support
Get in touch with us, if you need assistance with one of the following services or functions on lufthansa-cargo.com.
Technical support
Technical support
Technical support / Issue with a particular service
false
Technical support
Technical support / Issue with a particular service
false
Technical support
Technical support / Issue with a particular service
false
Other service requests
Your matter is still not solved? Please get in touch with us here and we will get back to you soonest.
Other service requests
Technical support
Other
false
Contact us
Do you have a question? Fill out the form and we'll get back to you shortly.
Need technical support?
In case of any technical questions, please call our support team.
Opening hours: Monday - Friday: 08:00 - 20:00 CET.0.06 €/call form the German landline; costs for calls from mobile networks max. 0.60 €/call.
Import
Export
General station contacts
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