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  • 11 Aug 26 | 08:38 - Services & Support

    New eAWB Data Capture replaces legacy version on August 11, 2026

    Benefit now from the latest version of the modernized and optimized eAWB Data Capture. The operation of the legacy version will be discontinued on August 11, 2026.

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Book & Track

Book

  • Create booking
  • DGR request
  • Rates & Conditions
  • eBooking Dashboard
  • Schedule
  • AWB stock management
  • Exposure time calculator

Track

  • eTracking
  • Active Container Check

Customer Service & Claims

  • Shipment support request
  • Written statement
  • AWB Amendment
  • CASS/Invoice discrepancy
  • Preliminary claims
  • Liability claims
  • Feedback/Complaints
  • Temperature deviation
  • PoD/LC

More services

  • eAWB Data Capture
  • Manage Power of Attorney
  • Quick drop-off/Quick pick-up

Info-Hub

Customer information

  • Our stations
  • Support & Contact
  • Portfolio

Fleet & ULD

  • Our fleet
  • ULD

eServices

  • eBooking
  • eTracking
  • eFreight
  • Video-hub

More info

  • Industries
  • Process changes
  • Lufthansa Cargo App
  • Lufthansa Cargo APIs

Cargo inside

What's up

  • What's up now?
  • Transport stories
  • Fanshop

News & Media

  • Newsroom
  • Newsletter

Company

  • Facts & Figures
  • Partnerships & Subsidiaries
  • Fleet & Infrastructure
  • Security

Responsibility

  • Sustainable development goals
  • Environmental
  • Social

Career

  • lufthansagroup.careers
  • LinkedIn

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Frequently used

  • Track your shipment
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  • Find bookable products
  • Get a quick price indication
  • Get AWB Stock
  • Capture eAWB data

Customer Service & Claims

  • Submit claim
  • Request support for a shipment
  • Change AWB
  • Inquiry regarding billing
  • Written Statement
  • Request proof of delivery

New features

  • Schedule
  • Pharma map
  • Exposure time calculator
  • Active container check

Frequently used

  • Track your shipment
  • Book directly
  • Find bookable products
  • Get a quick price indication
  • Get AWB Stock
  • Capture eAWB data

Customer Service & Claims

  • Submit claim
  • Request support for a shipment
  • Change AWB
  • Inquiry regarding billing
  • Written Statement
  • Request proof of delivery

New features

  • Schedule
  • Pharma map
  • Exposure time calculator
  • Active container check
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