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td.Zoom

The fastest choice with top priority, the shortest transit times and our proactive td.Zoom Customer Service.

Your fastest way for your urgent shipments

For your most urgent cargo, we offer top speed and priority as well as the fastest capacity access with no weight or size limitations. You benefit from specialized handling at our hubs Frankfurt, Munich and Vienna, and our 24/7 td.Zoom Customer Service – including proactive monitoring and steering of your urgent shipments.

Minimum transit times, maximum speed

  • Highest priority and reliability with the shortest transit and handling times
  • Best capacity access with no weight limitation
  • Immediate booking confirmation within the scope of our capacity guarantee* enabling guaranteed access to capacity at short notice
  • Dedicated handling at our hub Frankfurt at the time:matters Courier Terminal**
  • Special handling processes at our hubs Frankfurt, Munich and Vienna with ramp supervision, ramp transfer and tail-to-tail transfer on demand
  • 24/7 td.Zoom Customer Service with proactive monitoring, steering and replanning as well as dedicated tracing

* Exceptions may apply based on aircraft type, route, density group, access rate and other factors
** Building 455d, Cargo City Nord, Gate 26, 60546 Frankfurt/Main

Easy booking, always informed

  • eBooking 24/7
  • Booking and rebooking via your personal Lufthansa Cargo contact or our dedicated td.Zoom phone number+49 (0) 180 674 7800*
  • eTracking 24/7 via web and mobile app, proactive notifications selectable

 

24/7 td.Zoom Customer Service

  • 24/7 monitoring and steering of all td.Zoom shipments
  • Immediate and proactive information in the event of irregularities
  • For all requests during transport+49 (0) 180 674 7800* or [email protected]

 

Guaranteed capacity**

Benefit from an immediate booking confirmation within the scope of our    Capacity Guarantee** enabling a guaranteed access to capacity on short notice, even when the flight is full.

Available Products

General Cargo

Dangerous Goods****

Passive Temp Support****

Vulnerables****

 

Available Add-on Services

Emergency

Sustainable Choice

toDoor

Insurance

 

Other available offer elements

Customer-owned Tracker

* €0.20 per connection via German landline, max. €0.60 connection via German mobile network.
** Exceptions may apply based on aircraft type, route, density group, access rate and other factors.
*** Exceptions apply.

**** Due to short handling times temperature-controlled storage is not available at hubs FRA, MUC, and VIE for Passive Temp Support shipments combined with Speed td.Zoom.

Want to know more?

Take a look at your choice of commodities, Speeds and ULD options as well as our current flight schedule, and our industry experience.