Change in Lufthansa Cargo process
Topic:
NEW: Emergency as an Add-on Service.
Affected export region(s):
All
Affected import region(s):
All
Product:
Emergency
What is changing:
As of September 16, 2026, our Product Emergency becomes an Add-on Service to follow the logic of the modular offer allowing more transparency and flexibility.
It is available for the Products General Cargo, Dangerous Goods, Passive Temp Support and Vulnerables, in combination with the Speeds td.Flash and td.Zoom.
You benefit from the highest transport priority and can book it even at short notice, up to the respective Latest Acceptance Time (LAT). The maximum cargo capacity on the booked flight can be utilized.
Reason:
Other
To-do for customer:
The Add-on Service Emergency can be booked directly via Lufthansa Cargo’s eBooking platform, subject to available capacity. If no suitable capacity is available online, the 24/7 Customer Service team and your local Sales representative will assist you.
Features like Money-back Guarantee, highest priority and guaranteed uplift remain unchanged.
Please visit Add-on Service Emergency to learn more about our solution for your critical shipments.
In case of disregard:
- See text above
Valid from:
9/16/26, 12:00 AM
Valid until:
Contact:
Your local Sales contact
